700 X Pro Series Kit


PRODUCT RECALL: Blade 700 X Spindle Washer Recall
August 22, 2013

Product: BLH5725 Blade 700 X Pro Series Kit, BLH5725C Blade 700 X Pro Series Combo, BLH5703 Blade Spindle Set (2): 700 X

Defect Issue: This product recall addresses the washers that secure the Main Rotor Grip to the Head. There is a possibility these washers may fail, causing the main blades to separate from the head. The separation of the main blades from the head during flight will cause a product failure, and may result in damage to property and injury.

What To Do: Perform the corrective action below. These washers will be replaced by Horizon Hobby at no charge.

Corrective Action:

  1. Remove the cap head bolt and washer from the spindle. Perform this step on both blade grips.
  2. Clean the spindle bolts with denatured alcohol and ensure you have removed any residual oil. Perform this step on the spindle bolts for both grips.
  3. Please complete the electronic Return Request Form by clicking here or pasting the link (http://www.bladehelis.com/ProdInfo/Files/42992 BLH 700X Washer Recall_form.pdf) into your browser.
  4. Upon receipt of the completed form, a replacement washer set, prepaid shipping label and return packaging will be sent to you. Return the original washer set only (not the helicopter ) along with a printed copy of the completed Return Request Form using the packaging the new washers were
    shipped in.
  5. After receiving the replacement washers, install them on both blade grips with the original cap screws. Make sure to apply medium-strength threadlock to the screws and allow time for the threadlock (about 4 to 6 hours) to dry before attempting to fl y your helicopter. If needed, see step H3 in the product manual for more details on this assembly. If you have any questions, please call Horizon Hobby Product Support at 877-504-0233.
    If you purchased the spindle set (BLH5703), open the bag, remove the washers and follow steps 3 and 4 above.

Corrected kits and combos will have two white, circular stickers with Horizon Hobby printed in black resealing the box. Corrected spindle sets will have a marked black dot to the right of the part number on the front of the header card.
If you purchased your product outside of US and Canada, please see your local retailer or distributor for assistance.

We apologize for this inconvenience. Horizon disclaims all liability and warranties for any consumer failing to act upon this product recall.

Contact Information
Country of Purchase
Horizon Hobby
Contact Information
United States of America
Horizon Product Support
(Product Technical Assistance)



4105 Fieldstone Rd

Champaign, Illinois, 61822 USA







1 Authorized Warranty Period (Date of Purchase)

What this Warranty Covers 
Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the product purchased (the "Product") will be free from defects in materials and workmanship at the date of purchase.

2 Authorized Limited Warranty & Limits of Liability International

What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii) damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or due to improper use, installation, operation or maintenance, (iii) modification of or to any part of the Product, (iv) attempted service by anyone other than a Horizon Hobby authorized service center, (v) Product not purchased from an authorized Horizon dealer, or (vi) Product not compliant with applicable technical regulations.


Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that Horizon will, at its option, either (i) service, or (ii) replace, any Product determined by Horizon to be defective. Horizon reserves the right to inspect any and all Product(s) involved in a warranty claim. Service or replacement decisions are at the sole discretion of Horizon. Proof of purchase is required for all warranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of Horizon exceed the individual price of the Product on which liability is asserted. As Horizon has no control over use, setup, final assembly, modification or misuse, no liability shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly, the user accepts all resulting liability. If you as the purchaser or user are not prepared to accept the liability associated with the use of the Product, purchaser is advised to return the Product immediately in new and unused condition to the place of purchase.

These terms are governed by Illinois law (without regard to conflict of law principals). This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Horizon reserves the right to change or modify this warranty at any time without notice.


Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly, setup or use of the Product has been started, you must contact your local distributor or Horizon directly. This will enable Horizon to better answer your questions and service you in the event that you may need any assistance. For questions or assistance, please visit our website at www.horizonhobby.com, submit a Product Support Inquiry, or call 877.504.0233 toll free to speak to a Product Support representative.

Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you live and use the Product in, please use the Horizon Online Service Request submission process found on our website or call Horizon to obtain a Return Merchandise Authorization (RMA) number. Pack the Product securely using a shipping carton. Please note that original boxes may be included, but are not designed to withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility. An Online Service Request is available at http://www.horizonhobby.com/content/_service-center_render-service-center. If you do not have internet access, please contact Horizon Product Support to obtain a RMA number along with instructions for submitting your product for service. When calling Horizon, you will be asked to provide your complete name, street address, email address and phone number where you can be reached during business hours. When sending product into Horizon, please include your RMA number, a list of the included items, and a brief summary of the problem. A copy of your original sales receipt must be included for warranty consideration. Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo battery, please contact the appropriate Horizon Product Support office.

Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date. Provided warranty conditions have been met, your Product will be serviced or replaced free of charge. Service or replacement decisions are at the sole discretion of Horizon.

Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be required without notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the item for service you are agreeing to payment of the service without notification. Service estimates are available upon request. You must include this request with your item submitted for service. Non-warranty service estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier’s checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s Terms and Conditions found on our website http://www.horizonhobby.com/content/_service-center_render-service-center.

ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership. If received, a non-compliant Product will not be serviced. Further, the sender will be responsible for arranging return shipment of the un-serviced Product, through a carrier of the sender’s choice and at the sender’s expense. Horizon will hold non-compliant Product for a period of 60 days from notification, after which it will be discarded.

United States:
Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822

All other Products requiring warranty inspection or repair should be shipped to the following address:

Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822

Please call 877-504-0233 or e-mail us at productsupport@horizonhobby.com with any questions or concerns regarding this product or warranty.

United Kingdom:
Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Hobby Limited 
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom

Please call +44 (0) 1279 641 097 or e-mail us at sales@horizonhobby.co.uk with any questions or concerns regarding this product or warranty.

Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Technischer Service
Christian-Junge-Strasse 1
25337 Elmshorn

Please call +(0) 49 4121 2655 100 or e-mail us at
service@horizonhobby.de with any questions or concerns regarding this product or warranty.

Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Hobby SAS
11 Rue Georges Charpak

Please call +33 (0) 1 60 18 34 90 or e-mail us at
infofrance@horizonhobby.com with any questions or concerns regarding this product or warranty.

China:                                                                                           Electronics and engines requiring inspection or repair should be shipped to the following address:

Horizon Hobby – China
Room 506, No. 97 Changshou Rd.
Shanghai, China 200060

Please call +86 (021) 5180 9868 or email us at info@horizonhobby.com.cn with any questions or concerns regarding this product or warranty.



Modified: 11/13/2012

700 X Pro Series Kit [BLH5725]

Retail Price: $1,249.99

Selling Price:$799.99*

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*Avaliable at participating retailers

Product Information